The Role
You will deliver high-level Legal PA and administrative support, using your experience and sound judgement to anticipate needs, resolve issues and ensure work is completed accurately and within agreed timescales. You will provide a consistent, efficient and high-quality service to fee earners and clients across the department.
A key focus of the firm is championing the effective use of AI, technology and smarter working practices. As part of this initiative, you will be enthusiastic in the adoption of new tools and processes, and assist in identifying opportunities to improve efficiency, service quality and ways of working.
The ideal candidate will either have legal experience (preferably in a Private Client setting dealing with Wills, Executries, POAs etc) or relevant transferable experience in another sector. You will join a team of existing PAs to provide highly skilled support to fee earners, facilitating the provision of legal services. All members of the legal support team across the firm assist one another when required.
Key Responsibilities
Legal PA and Departmental Service Delivery
You will
- Provide high-quality Legal PA and administrative support to fee earners.
- Support client and matter inception, including conflict checks, anti-money laundering requirements, letters of engagement and associated onboarding processes.
- Take responsibility for aspects of the billing process, including the preparation of accurate invoices and client management information.
- Assist fee earners with financial and matter management, including the proactive review of matter balances and file lists, processing expenses and credit card statements.
- Produce, amend and format legal documents, correspondence and reports accurately and in accordance with the firm’s house style and brand guidelines.
- Manage diaries, meetings, events, conference calls, travel and accommodation to include arrangements for catering and technological assistance where appropriate.
- Develop your client relationship and client care skills
- Use your initiative to problem solve, offer help or raise suggestions
- Respond constructively to feedback and work with colleagues to resolve issues and continuously improve service delivery.
- Develop strong working relationships with fee earners, colleagues and internal Business Services teams.
- Assist in the support of induction and training across the team.
- Delegate appropriate work to Central Administration and other support services.
- Undertake general administrative tasks, including filing, scanning, printing and archiving when required.
AI, Technology and Continuous Improvement
You will:
- Act as a local advocate for technology adoption, sharing knowledge, guidance and good practice.
- Identify repetitive or inefficient processes which could be improved through technology, automation or revised working practices.
- Maintain your own knowledge of relevant developments in legal technology, AI and digital working practices.
What You Will Need to Succeed
You will ideally have:
- Relevant Legal PA, secretarial or legal support experience preferably within a private client related area of law.
- A commitment to continuous learning, particularly with regard to AI, legal technology and smarter ways of working.
- Experience of using BigHand, Aderant and iManage, although training will be provided.
- Strong Microsoft Office skills, particularly in Word, Outlook and Excel.
- Excellent organisational and workload-management skills.
- A proactive, methodical and solution-focused approach.
- Clear communication and relationship-building skills, with the confidence to work effectively with colleagues at all levels.
- Strong attention to detail and a commitment to producing accurate, high-quality work.
- A self-motivated team player with collaborative and flexible approach, a willingness to support colleagues and wider firm priorities.
- Strong numeracy skills
What We Offer
- A competitive salary and benefits package.
- A supportive and collaborative team culture and working environment.
- Opportunities for professional development and career growth.
TO APPLY FOR THIS ROLE PLEASE SEND YOUR CVTO RECRUITMENT@ANDERSONSTRATHERN.CO.UK
Anderson Strathern is an equal opportunities employer. Our policy is to recruit, develop, nurture and retain a diverse workforce following the guidelines of the Equality Act 2010.